Privacy Policy
Last Updated: January 1, 2026
At Citrus Home Advisors, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data when you use our professional senior placement and care matching services.
1. Data Collection
To provide our specialized concierge services, we collect information that you provide directly to us through our website contact forms, phone consultations, and intake meetings. This information may include your name, email address, phone number, and specific care requirements for your loved one, such as medical conditions, budget, and geographic preferences.
2. How We Use Your Information
The information we collect is used solely to facilitate our senior placement concierge services. This includes identifying compatible facility profiles, coordinating tours, and communicating with you regarding placement progress. Citrus Home Advisors does not sell or lease your personal data to third parties for marketing or promotional purposes.
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site functionality, and understand visitor interactions. You can modify your browser settings to refuse cookies, though some features of the site may not function optimally as a result.
4. Third-Party Services
As part of our essential placement consulting, we share relevant information with licensed senior living communities or residential board & care homes that match your criteria. These partners are required to maintain the confidentiality of your information and use it only for the purpose of evaluating placement suitability.
5. Data Security
We implement administrative and technical security measures intended to protect your personal information from unauthorized access, loss, or misuse. While we strive for maximum security, please note that no method of transmission over the internet is completely immune to risk.
6. User Rights
You have the right to access the personal information we hold about you, to request corrections to inaccurate data, or to request the deletion of your data from our records. To exercise these rights, please reach out to us using the contact details provided below.
7. Contact Details
If you have any questions about this policy, please reach out via email at hello@citrushomeadvisors.com, or call us at 909-987-8064. We are here to support your family throughout Southern California.